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Refund Policy

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At Creative Hooks, each item is thoughtfully created or produced with care. Because of the nature of our products, we have the following policy in place.

 

 

📚 Print-on-Demand Coloring Books

 

All coloring books are printed and shipped by our trusted production partner.

 

  • All book sales are final

  • We do not accept returns or exchanges on books

  • We do not offer refunds for buyer’s remorse or ordering mistakes

 

If your book arrives damaged or misprinted, please contact us within 7 days of delivery with photos, and we will work with our production partner to resolve the issue.

 

 

🧶 Handmade Items (Crochet, Accessories, etc.)

 

Due to the handmade nature of these items:

 

  • Returns and exchanges are not accepted

  • All sales are final

 

If your item arrives damaged, please contact us within 7 days of delivery with photos so we can make it right.

 

 

📦 Shipping Issues

 

Creative Hooks is not responsible for:

 

  • Lost or stolen packages marked as delivered

  • Incorrect addresses entered at checkout

 

Please double-check your shipping details before placing your order.

 

 

💌 Need Help?

 

If you experience an issue with your order, please reach out—we’re happy to help.

 

📧 Contact: creativehookshop@gmail.com

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